25+ Years Experience
Reliable Delivery Service
High Quality Materials
IMPORTANT NOTICE: Velux have informed us that from 18.06.2021, due to a global shortage of parts for the Velux Electric and Solar products these are not available to order until further notice.
We apologise for any inconvenience this may cause and will update this notice as soon as they do become available.
Vale Blinds is committed to respecting your privacy whilst providing the highest possible quality service and we recognise the need to know that your personal data is being lawfully processed and held in compliance with the General Data Protection Regulations (GDPR). Personal data is any information that relates to a living individual who can be identified by that data and covers the information you may provide to us.
Vale Blinds provides you with the information set out in this Privacy Statement, so that if you share your personal data with us you are aware of what we do with it.
Vale Blinds is the data controller of your personal data and we will only collect information in accordance with the General Data Protection Regulations. Our contact details are listed below.
We may collect information from you when you visit our website or when you email us, which includes:-
This information is collected from the online form you completed and submitted to Vale Blinds.
Use of Personal Data
We use the information that you personally provide to:
In the interests of continually improving our services, we may contact you from time-to-time to inform you of new products and services that are relevant to you. We are committed to giving you the choice of whether or not to receive such information.
We will never collect sensitive information about you without your express consent.
Transfer of Personal Data
If we intend to transfer your personal data outside the EEA (European Economic Area) we will always obtain your consent first.
Sharing your Personal Data
Vale Blinds will not sell your personal details to anyone else.
Sharing Personal Data with Service Providers
Vale Blinds works with carefully selected Service Providers that carry out functions on our behalf. These include, for example, companies that help us with technology services, storing data, processing payments and delivering orders.
Vale Blinds will share personal data with these companies; we require them to keep it safe and they must only process the data in accordance with the instructions given by Vale Blinds, the Data Controller.
Sharing Personal Data With Other Organisations
Vale Blinds may share personal data with other organisations in the following circumstances:
We will not share your personal details with anyone else unless you specifically request us to.
We also collect information automatically about your visit to our web site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you personally. Such aggregate information helps us to audit usage of our website and improve the service provided.
Vale Blinds is committed to ensuring the security of your personal data. In order to prevent unauthorised access to or disclosure of your personal data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How long do we keep your personal information?
We keep your information for a period of 6 years from the date of the course as an accurate record of your attendance. After that date your personal data is securely destroyed. We may tell you about the same or similar products for a period of up to 3 years from when you last interacted with us.
What rights do you have?
Should you wish to exercise any of your rights please email firstname.lastname@example.org or write to us at the below address and tell us what right you wish to exercise. In some circumstances we may require proof of ID from you.
We pride ourselves on our transparency; should you have any issues, please do not hesitate to contact us in order that we may try and resolve any issue you may have.
We want to make sure that the personal data we hold about you is accurate and up to date. If any of the details are incorrect, please let us know and we will amend them.
How to Contact Us
If you have any questions about how we collect, store, use personal data or wish to exercise any of your rights please contact us by:
Write to us at
Telephone: 01949 845399