We use Sage Pay as a payment gateway and offer Visa, Mastercard, Maestro & PayPal.
YES Samples are available please fill out the Request a sample form on our home page with your name, address, and the type of blind with up to 4 colours of the samples. These usually take a few days to arrive and are free of charge.
YES it is our standard practice when ordering on-line and the one take by many major internet companies’s to take payment with order.
YES our Velux blinds are Genuine Velux blinds these are dispatched directly from the Velux factory to us and then we forward them onto you as soon as we receive them.
YES we deliver to the UK including the Channel Islands, Isle of Wight, Jersey, Guernsey, Isle of Man, Northern Ireland etc. We also deliver to the Republic of Ireland or Europe.
YES All prices are inclusive of VAT all orders under £75.00 have a delivery charge of £7.80 (Free of charge on orders over £75.00) UK mainland and Northern Ireland.All products to Southern Ireland Ireland including Velux are charged at a standard rate of £24.50 per order. Please contact us if you are outside of these area. (restrictions many apply on large/bulky orders). FREE DELIVERY ON ALL GENUINE VELUX PRODUCTS...
YES All Velux products come directly from the Velux factory in Denmark, all products have to be shipped and go through customs. Please be aware of anyone quoting a shorter delivery time this is untrue, unless of course they are actual stockists.
YES a work address Neighbours address can be used, please put these details in the “Delivery Address” part of the order form.
YES If no one is in on the first delivery attempt they will leave you a card stating the date and time of the attempted delivery. You will then be able to contact your local depot to either arrange a new delivery day, or arrange to call in and pick the parcel up yourself.
To view our Returns Policy please click here
YES all the Velux blinds and accessories come with a 2 year manufacturer’s guarantee.
YES the code on your parcel may be slightly different from the one ordered. The code May say DKL this is the code for a siesta blind or RFL this is a roller blind or PAL which is the code for a pleated blind, The second part of the code i.e. M04 this is the window code that tells us the size of blind you require.
No Sorry we do not have a showroom as we are internet based company.
YES Please email your visible glass size as long as it has the name Velux on the handle we should be able to determine the blind require, If your window isn’t supplied by Velux please supply as much information as possible we will probably still be able to help.
YES We offer a fitting service for all blind although they are easy to install so usually DIY or a local Handy person is recommended.
YES all Velux blinds come with clear easy to follow instructions and should only take minutes to install.
YES although we cannot guarantee that we would be able to change the address for you once the parcel has been dispatched, but please email is and we will end ever to get your delivery address updated.
YES however we do recommend you use the new fittings with your new blind, so as not to create a problem at a later date by mixing old components with new ones.
YES the Siesta blind gives a total sun block
No a genuine Velux blind will only fit a genuine Velux window; however we do supply other makes of skylight window blinds. Please email you requirements to email@example.com
YES if it is a Genuine Velux blind, then we will be able to supply it for you. Please email your visible glass size to enable us to verify your window size.
YES you can use a rod control to open a GGL and a GGU window, if you have a GPL or a GHL you will need a slightly different rod control please contact firstname.lastname@example.org and we will gladly price this for you.
YES the Siesta blind will provide a blackout effect; these also have an outer aluminium foil that reflects excessive heat back out of the room in the summer whilst retaining heat within the room in the winter months. A Roller blind has a translucent fabric; this will give a diffused light effect in the room.
YES to open and close the blind, you will need to purchase a rod control. Please note you will need to purchase rod adaptor for each blind that you will be opening with the rod control. Alternatively we can supply a battery operated remote control blind.
YES this option is not available online. To get a price please choose the two blinds you wish to make a Duo and add the prices together, to place your order please call us on 08450090280
YES you will need a slightly different rod control please contact email@example.com and we will gladly price this for you.
YES we are please to announce we can supply a conservation window blind with any fabric including the Siesta blackout fabrics. We call this a dim-out blind, due to the construction of the window there is no side channels so a peer of light will enter around the blind. We now also have a Conservation Frame system so we can get a full Blackout effect, please contact us for further details.
YES we are able to offer a standard roller blind with any genuine Velux roller or siesta fabrics attached please email your approximate sizes for a quote to firstname.lastname@example.org
In June 2005 Velux changed the way they made roller blinds, so they might look slightly different
YES our range of Velux blinds come with aluminium fascia and side channels as standard. White line blinds, with their white fascia and side channels, add the perfect finishing touch to your Velux blind. These are Suitable for all windows including white polyurethane or painted Velux roof windows.
YES Multiple remote control blinds can be operated using one hand set each blind supplied is pre boxed and will have a handset (use as spare)
Telephone: 01949 845399