25+ Years Experience

25+ Years Experience

Reliable Delivery Service

Reliable Delivery Service

High Quality Materials

High Quality Materials

  • What cards can I pay with?View moreView less
  • We use Sage Pay as a payment gateway and take most major credit cards except American Express. Payments can also be made via PayPal.

  • Can I order fabric samples of the blind material I am interested in?View moreView less
  • YES Samples are available on most products on our website. Simply click on the colour required, click the Request a Sample button, add to basket and your samples will be posted out. You can order 5 free samples at a time. These usually take a few days to arrive and are free of charge.

  • My order hasn’t been delivered but payment has been taken?View moreView less
  • YES it is our standard practice when ordering on-line and the one taken by many major internet companies’s. Payment is taken at the time of placing the order.

  • Are the Velux blinds Genuine Velux blinds?View moreView less
  • YES our Genuine Velux blinds are dispatched directly from the Velux factory to you. We also sell our Vale for Velux Blinds which are dispatched directly from our factories.

  • Do you deliver to the Republic of Ireland?View moreView less
  • YES we deliver to the UK including the Channel Islands, Isle of Wight, Jersey, Guernsey, Isle of Man, Northern Ireland etc. We also deliver to the Republic of Ireland.

  • Do your prices include VAT and delivery?View moreView less
  • All website prices are inclusive of VAT. All orders under £149.00 have a delivery charge of £7.80 (Free of charge on orders over £149.00) to UK mainland and Northern Ireland. All products to Southern Ireland, including Velux, are charged at a standard rate of £24.50 per order. Please contact us if you are outside of these area. (restrictions many apply on large/bulky orders). FREE DELIVERY ON ALL GENUINE VELUX PRODUCTS....to UK mainland and Northern Ireland.

  • How long will my order take?View moreView less
  • We sell a wide variety of blinds on our website all with different lead times. For further information on a specific blind type lead time, please see our delivery information page. 

  • Can I give a work/ neighbours address for my delivery?View moreView less
  • YES a Work Address or a Neighbours address can be used, please put these details in the “Delivery Address” part of the order form.

  • What if I’m not in when you try to deliver my order, can you redeliver again?View moreView less
  • If no one is in on the first delivery attempt they will leave you a card stating the date and time of the attempted delivery. You will then be able to contact your local depot to either arrange a new delivery day, or arrange to call in and pick the parcel up yourself.

  • What is your returns policy?View moreView less
  • To view our Returns Policy please click here

  • Do your products come with a guarantee?View moreView less
  • We sell a wide variety of products on our website with different guarantees. Each product has a guarantee symbol on each fabric indicating the length of the guarantee on the product.

  • The code on my Genuine Velux parcel has a different code to what I ordered?View moreView less
  • YES the code on your box may be slightly different from the one ordered. The code may say DKL which is the code for a blackout blind, or RFL which is the code for a roller blind, or PAL which is the code for a venetian blind. The second part of the code i.e. M04 this is the window code that tells us the size of blind you require or have ordered.

  • Do you have a Showroom?View moreView less
  • No Sorry we do not have a showroom as we are internet based company. All our products are on the website with the best prices and highest discounts possible.

  • My Skylite window hasn’t got a plate or code can you help?View moreView less
  • Please email your visible glass size as long as it has the name Velux on the handle we should be able to determine the blind require. If your window isn't supplied by Velux please supply as much information as possible, including a photo and the accurate visible glass size, we will probably still be able to help. 

  • Do you have a fitting service?View moreView less
  • YES All blinds on our website come with easy to follow installation instructions. Somebody with basic DIY skills can usually fit our blinds easily. For those customers who cannot fit the blinds themselves we recommend employing a local handy man.

  • Are all Velux blinds easy to install?View moreView less
  • YES all Velux blinds come with clear easy to follow instructions and should only take minutes to install.

  • Is it possible to change my delivery address after I have placed an order?View moreView less
  • If you want to change the delivery address please send us and email with the order. However we cannot guarantee that this can be done once your order has been dispatched.

  • I have a Velux blind fitted already can I reuse the fittings?View moreView less
  • Old fittings cannot be used to fit new blinds. You will need to remove all the old fittings before you start to fit the new blind.

  • Do the Velux Blackout blinds really blackout the light?View moreView less
  • According to Velux there Blackout Blinds are 99% blackout.

  • Will a Genuine Velux blind fit another manufactures window?View moreView less
  • No a Genuine Velux blind will only fit a Genuine Velux window; however we do supply other makes of skylight window blinds. Please email your requirements to info@valeblinds.com

  • My window code isn’t on you web site can you help?View moreView less
  • YES if it is a Genuine Velux blind, then we will be able to supply it for you. Please email your visible glass size to info@valeblinds.com to enable us to verify your window size. If your window is not a Velux please email us a photo along with an accurate visible glass size so we can help further.

  • Can I use the Control rod to open my Skylite window itself?View moreView less
  • YES you can use a rod control to open a GGL and a GGU window, if you have a GPL or a GHL you will need a slightly different rod control please contact info@valeblinds.com and we will gladly price this for you.

  • What is the difference between Velux Blackout blinds and Roller blinds?View moreView less
  • The Blackout blinds will provide a 99% blackout effect; these also have an outer aluminium foil that reflects excessive heat back out of the room in the summer whilst retaining heat within the room in the winter months. A Roller blind has a translucent fabric; this will give a diffused light effect in the room.

  • I can’t reach my Skylite blind to operate, it can you help?View moreView less
  • If your Skylight window blind is out of reach you can purchase a rod control to operate it. 

  • I have a GPL GHL window do you supply a control rod to operate these windows?View moreView less
  • YES you will need a slightly different rod control please contact info@valeblinds.com and we will gladly price this for you.

  • Can I have a blackout blind for the Conservation type window?View moreView less
  • YES we are please to announce we can supply a conservation window blind with any fabric including the blackout fabrics. We call this a dim-out blind, due to the construction of the window there is no side channels so a peer of light will enter around the blind. We now also have a Conservation Frame system so we can get a full Blackout effect.

  • Can I have a standard roller blind to match my Skylight Blind?View moreView less
  • YES we are able to offer standard roller blinds to match most Skylight blind fabrics.

  • My old Velux roller blind looks different to the picture on your web site?View moreView less
  • In June 2005 Velux changed the way they made roller blinds, so they might look slightly different

  • Can you tell me what White side rails mean?View moreView less
  • Most Skylight blinds come with aluminium fascia and side rails as standard. However most are available with white fascias and side rails. Ideal for UPVC windows or painted windows.

  • Can I use one remote control to operate multiple blinds?View moreView less
  • We offer various motorised blinds through our website. Some are able to operate more than one blind at a time. For further information on a specific blind type please email us at info@valeblinds.com 

Get in Touch

Telephone: 01949 845399

Email: info@valeblinds.com

Opening Hours:
Mon-Fri 9.00am-5.00pm

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Where affordability never compromises quality

“Where affordability never compromises quality”