25+ Years Experience

25+ Years Experience

Reliable Delivery Service

Reliable Delivery Service

High Quality Materials

High Quality Materials

Coronavirus (COVID-19) All orders can be placed online; however, these may be subject to production and delivery delays.

  • What cards can I pay with?View moreView less
  • We use Sage Pay as a payment gateway and offer Visa, Mastercard, Maestro & PayPal.

  • Could I order a sample/Brochure of the blind material I am interested in?View moreView less
  • YES Samples are available please fill out the Request a sample form on our home page with your name, address, and the type of blind with up to 4 colours of the samples. These usually take a few days to arrive and are free of charge.

  • My order hasn’t been delivered but payment has been taken off my credit card isView moreView less
  • YES it is our standard practice when ordering on-line and the one take by many major internet companies’s to take payment with order.

  • Are the Velux blinds genuine Velux blinds and where do your Velux blinds come frView moreView less
  • YES our Velux blinds are Genuine Velux blinds these are dispatched directly from the Velux factory to us and then we forward them onto you as soon as we receive them.

  • Do you deliver to the Republic of Ireland?View moreView less
  • YES we deliver to the UK including the Channel Islands, Isle of Wight, Jersey, Guernsey, Isle of Man, Northern Ireland etc. We also deliver to the Republic of Ireland or Europe.

  • Do your prices include VAT and delivery?View moreView less
  • YES All prices are inclusive of VAT all orders under £149.00 have a delivery charge of £7.80 (Free of charge on orders over £149.00) UK mainland and Northern Ireland.All products to Southern Ireland Ireland including Velux are charged at a standard rate of £24.50 per order. Please contact us if you are outside of these area. (restrictions many apply on large/bulky orders). FREE DELIVERY ON ALL GENUINE VELUX PRODUCTS...

  • Can you tell me why it takes 7-10 working days for the delivery of Genuine VeluxView moreView less
  • YES All Velux products come directly from the Velux factory in Denmark, all products have to be shipped and go through customs. Please be aware of anyone quoting a shorter delivery time this is untrue, unless of course they are actual stockists.

  • Can I give a work/ neighbours address for my delivery?View moreView less
  • YES a work address Neighbours address can be used, please put these details in the “Delivery Address” part of the order form.

  • What if I’m not in when you try to deliver my order, can you redeliver again?View moreView less
  • YES If no one is in on the first delivery attempt they will leave you a card stating the date and time of the attempted delivery. You will then be able to contact your local depot to either arrange a new delivery day, or arrange to call in and pick the parcel up yourself.

  • What is your returns policy?View moreView less
  • To view our Returns Policy please click here

  • Do your Velux blinds come with a guarantee?View moreView less
  • YES all the Velux blinds and accessories come with a 3 year manufacturer’s guarantee.

  • The code on my parcel has a different code to what I ordered can you help?View moreView less
  • YES the code on your parcel may be slightly different from the one ordered. The code May say DKL this is the code for a siesta blind or RFL this is a roller blind or PAL which is the code for a pleated blind, The second part of the code i.e. M04 this is the window code that tells us the size of blind you require.

  • Do you have a Showroom?View moreView less
  • No Sorry we do not have a showroom as we are internet based company.

  • My Velux window hasn’t got a plate or code can you help?View moreView less
  • YES Please email your visible glass size as long as it has the name Velux on the handle we should be able to determine the blind require, If your window isn’t supplied by Velux please supply as much information as possible we will probably still be able to help. 

  • Do you have a fitting service?View moreView less
  • YES We offer a fitting service for all blind although they are easy to install so usually DIY or a local Handy person is recommended.

  • Are all Velux blinds easy to install?View moreView less
  • YES all Velux blinds come with clear easy to follow instructions and should only take minutes to install.

  • Is it possible to change my delivery address after I have placed an order?View moreView less
  • YES although we cannot guarantee that we would be able to change the address for you once the parcel has been dispatched, but please email is and we will end ever to get your delivery address updated.

  • I have a Velux blind fitted already can I reuse the fittings?View moreView less
  • YES however we do recommend you use the new fittings with your new blind, so as not to create a problem at a later date by mixing old components with new ones.

  • Do the Velux Siesta blinds really blackout the window?View moreView less
  • YES the Siesta blind gives a total sun block

  • Will a Genuine Velux blind fit another manufactures window?View moreView less
  • No a genuine Velux blind will only fit a genuine Velux window; however we do supply other makes of skylight window blinds. Please email you requirements to info@valeblinds.com

  • My window code isn’t on you web site can you help?View moreView less
  • YES if it is a Genuine Velux blind, then we will be able to supply it for you. Please email your visible glass size to enable us to verify your window size.

  • Can I use the Control rod to open the window itself?View moreView less
  • YES you can use a rod control to open a GGL and a GGU window, if you have a GPL or a GHL you will need a slightly different rod control please contact info@valeblinds.com and we will gladly price this for you.

  • Can you tell me what is the difference between a Siesta blind and a roller blindView moreView less
  • YES the Siesta blind will provide a blackout effect; these also have an outer aluminium foil that reflects excessive heat back out of the room in the summer whilst retaining heat within the room in the winter months. A Roller blind has a translucent fabric; this will give a diffused light effect in the room.

  • I can’t reach my blind to operate, it can you help?View moreView less
  • YES to open and close the blind, you will need to purchase a rod control. Please note you will need to purchase rod adaptor for each blind that you will be opening with the rod control. Alternatively we can supply a battery operated remote control blind.

  • I can’t see anything about the duo blind option can you help?View moreView less
  • YES this option is not available online. To get a price please choose the two blinds you wish to make a Duo and add the prices together, to place your order please call us on 08450090280

  • I have a GPL GHL window do you supply a control rod to operate these windows?View moreView less
  • YES you will need a slightly different rod control please contact info@valeblinds.com and we will gladly price this for you.

  • Can I have a Siesta blackout blind for the Conservation type windows?View moreView less
  • YES we are please to announce we can supply a conservation window blind with any fabric including the Siesta blackout fabrics. We call this a dim-out blind, due to the construction of the window there is no side channels so a peer of light will enter around the blind. We now also have a Conservation Frame system so we can get a full Blackout effect, please contact us for further details.

  • Can I have a standard roller blind made with Siesta or roller blind fabric to maView moreView less
  • YES we are able to offer a standard roller blind with any genuine Velux roller or siesta fabrics attached please email your approximate sizes for a quote to info@valeblinds.com

  • My old roller blind look different to the picture on your web site?View moreView less
  • In June 2005 Velux changed the way they made roller blinds, so they might look slightly different

  • Can you tell me what White line mean?View moreView less
  • YES our range of Velux blinds come with aluminium fascia and side channels as standard. White line blinds, with their white fascia and side channels, add the perfect finishing touch to your Velux blind. These are Suitable for all windows including white polyurethane or painted Velux roof windows.

  • Can I use one remote control to operate multiple blinds?View moreView less
  • YES Multiple remote control blinds can be operated using one hand set each blind supplied is pre boxed and will have a handset (use as spare)

Get in Touch

Telephone: 01949 845399

Email: info@valeblinds.com

Opening Hours:
Mon-Fri 9.00am-5.00pm

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Where affordability never compromises quality

“Where affordability never compromises quality”