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IMPORTANT INFORMATION

Delivery Lead Time Information 

 

Vale Blinds close for the Christmas and New Year break on Monday 23rd December until Thursday 2nd January.

Any orders placed during this time will be manufactured and dispatched when we reopen.

 

We would like to wish all our customers a very Merry Christmas and a Happy New Year.

 

(The below are the approximate lead times. All lead times are subject to change and delays may be incurred due to high demand and Courier delays. Some products come through customs which may also result in some delays)

 

Delivery is FREE* of charge if order value is over £149.00 UK Mainland and Northern Ireland (£8.95 for orders under £149.00)

*Except for Luxaflex orders, where delivery is £29.99 and Genuine Velux orders, where delivery is currently free. Please note that Luxaflex orders cannot be delivered to the Channel Islands.

*Genuine Duette Blinds and Vale Premium Flat Roof Blinds cannot be delivery to the following areas Northern Ireland, Republic of Ireland, Channel Islands, Isle of Man, Isle of White and the Shetland Islands (delivery can only be made within the UK mainland)

For all deliveries to the following postcodes, delivery will be £24.50 per order. GY, JE, IM, KW15, KW16, KW17, PO30-PO41, ZE

We do not offer delivery to the Republic of Ireland

Please note the lead times below are working days and supplied as a guide only. These may change during the month without notification due to high demand and courier delays.

 

VALE NEXT DAY Range

Description Lead Time Xmas Cut Off Date
VALE NEXT DAY Roof/Skylight Loft Blinds (with Next Day Logo)

NEXT DAY** If ordered before 11am Monday - Thursday and 10am on Friday

Currently 1-2 working days 

16th December

VALE NEXT DAY Skye Roof Blinds

NEXT DAY** If ordered before 1pm

Currently 1-2 working days 

18th December

PT FAST TRACK Wooden Venetian Blinds

FAST TRACK** Order before 9:30am for same working day dispatch

6th December

 

** NEXT DAY delivery means Next Working Day (Monday to Friday deliveries ONLY)

For orders received after these cut off times orders will be dispatched the next working day

Please allow and extra 2-3 days for NEXT DAY deliveries to more remote postal addresses and although we endeavour to dispatch all orders on time we cannot be held responsible for delays caused by couriers.

Skylight Blinds

Description Lead Time Xmas Cut Off Date

All Genuine Velux® Manual Blackout, Roller Blinds and Insect Screens

(some fabrics and more unusual window codes may take longer)

1-2 Weeks 

4th December

Genuine Velux® Venetian blinds

2-3 Weeks

29th November

Genuine Velux® Duo (DFD) blinds

2-3 Weeks

29th November

Genuine Velux® Accessories 

1-2 Weeks

4th December

Genuine Velux® Solar powered blinds

3 Weeks

29th November

Genuine Velux® Electric Blinds

3 Weeks

29th November

Genuine Velux® Colour by You

3 Weeks

29th November

Genuine Fakro Skylight Blinds 

15-20 Days

15th November

Genuine Roto Skylight Blinds

T.B.C

N/A

Genuine Keylite Skylight Blinds

7-10 Working Days

13th December

Genuine Keylite Solar Blinds

20 Working Days

9th December

Genuine RoofLITE Skylight Blinds

8-18 Days 

3rd December

Genuine Dakstra Skylight Blinds

8-18 Days 

3rd December

Genuine Dakea Skylight Blinds

8-18 Days 

3rd December

Skyview

8-18 Days 

3rd December

VALE Range 

Description Lead Time Xmas Cut Off Date

VALE for Velux

7-10 Days 

16th December

VALE for Fakro

7-10 Days 

16th December

VALE for Roto

7-10 Days 

16th December

VALE for Keylite

7-10 Days 

16th December

VALE Skye for Keylite 

3-4 Days

16th December

VALE for Optilight

7-10 Days

16th December

VALE for Dakstra 

7-10 Days 

16th December

VALE for Jeldwen

8-18 Days 

16th December

VALE for RoofLITE 

7-10 Days 

16th December

VALE Custom Skylight Blinds

15 Days

13th December

VALE Skylight Solar Powered Blinds

10-15 Days

9th December

VALE Standard window Blackout Roller Blinds and Translucent Roller blinds 

7-10 Days         

13th December

VALE Large & Extra Large Blackout Roller Blinds and Translucent Roller blinds 

7-10 Days

16th December

VALE INTU 

7-10 Days 

9th December

VALE Clic Fit

7 Days

9th December

VALE Perfect Fit Shutters

7 Days

29th November

VALE Perfect Fit Blinds

7-10 Days

9th December

VALE Eco Bloc Thermal Blinds

15-20 Days

13th December

VALE Eco Bloc XL Thermal Blinds

15-20 Days 13th December

VALE Flat Roof Roller Blinds 

15-22 Days

13th December

VALE Flat Roof Honeycomb Blinds

2-3 Weeks

9th December

VALE Flat Roof Premium Honeycomb Blinds

4-5 Weeks (UK Mainland ONLY)

22nd November

VALE Tri-Shade Blinds 

7 Days 

9th December

VALE Allusion Blinds

7-10 Days 

9th December

VALE Multishade/Duorol Blinds

7 Days 

9th December

VALE One Touch Roller Blinds

7-10 Days 

9th December

VALE Roman Blinds

3-4 Weeks

9th December

VALE Honeycomb Blinds

7-10 Days

9th December

VALE Vertical Blinds

7-10 Days 

9th December

VALE Wood Venetian Blinds

7-10 Days

6th December

***48 delivery -Monday to Friday deliveries only. Orders placed over a weekend will be process and commence the 48hrs from Monday (excluding Bank Holidays) 

Luxaflex®

The Luxaflex® lead times below are working days from when Luxaflex place the order on their system to dispatch from the factory of manufacture. Please note these are supplied are estimated kead times only and may vary.

Order cancellation/amendments: To minimise production lead times, production of your order may start immediately the order is entered on the system. Please therefore double check all details are correct prior to placing your order as an amendment/cancellation charge may otherwise be applied.

Please be aware that Luxaflex® do not give prior notification of dispatch, tracking details or delivery dates. For further information please drop us an email.

All Luxaflex orders are subject to a £29.99 delivery charge. Unfortunately Luxaflex do not deliver to the Channel Islands

Product Description Lead Times Xmas Cut Off Date

Awning

 

20 Days 

14th November

Awning Covers

 

20 Days 

14th November

Duette ® /Plisse

All Models & Controls

17 Days

7th November

Rollers

Standard

17 Days

22nd November

 

XL Rollers

17 Days 22nd November

Silhouette ®

 

21 Days

21st November

Twist ®

 

17 Days

7th November

Metal Venetian

25mm

16 Days

20th November

 

16mm, 35mm, 50mm & 70mm slats

16 Days

15th November

 

Non Standard & Motorised

20 Days

15th November

Vertical

Standard

16 Days

21st November

 

PVC/Aluminium

25 Days

15th November

Wood Venetian

Standard

17 Days 

15th November

* Some Duette fabrics have to be ordered and can take up to an additional 7 days.

All above lead times are approximate and are working days.

Decora

The Decora lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change during the month.

Product Lead Times Xmas Cut off Date

Roller

7-10 Working Days 

6th December

Metal Venetian

7-10 Working Days  3rd December

Vertical

7-10 Working Days 

6th December

Soft Shades

7-10 Working Days 

3rd December

Softcell Blinds

7-10 Working Days

3rd December

Fabric Box Roman Blinds

7-10 Working Days

2nd December

Starwood with Tapes Venetian Blinds

7-10 Working Days 

6th December

Starwood No Tapes Venetian Blinds

7-10 Working Days 

6th December

Sunwood with Tapes Venetian Blinds

7-10 Working Days

6th December

Sunwood No Tapes Venetian Blinds

7-10 Working Days

6th December

Other Blinds

Product Lead Times Xmas Cut Off Date

Timberlux Wooden Venetian Blinds

10-15 working days

3rd December

PT Wooden Venetian Blinds

10 working days 

6th December

Genuine Duette Blinds/Genuine TruFit Blinds

3-4 weeks (UK mainland ONLY)

22nd November

***Please Note these dates can be subject to change depending on demand***

Please also note: all deliveries should be checked and if damaged should be signed for as damaged!

Same Day Dispatch from our VALE range

Next Working Day delivery's are usually made by courier, If an order is placed by 11.00am (Vale Loft Blinds) delivery should be made the next working day, should no one be available the Courier will leave a card stating the time they tried to deliver, a parcel/tracking number, you will then be able to track your parcel status on the relevant courier website.

On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.

All other Genuine Velux® Blinds 7-10 Working Day Delivery

You can, if you wish, have the blinds delivered to a work address, please give these details at the time of the order. A full correct postcode is essential.

Orders placed on a Friday after 3.30pm will be delivered approximately 7-10 Days from the following Monday Deliveries are not made on a Saturday Sunday or Bank/Public Holidays. Please take that into account when placing your order.

We cannot deliver to a PO Box.

If, for any reason, you decide that you wish to return the Velux® blinds or change any information on your order please contact us as soon as possible. 

All blinds will be delivered by a courier, should no one be available the courier will leave a card stating the time they tried to deliver and a parcel/tracking number, you will them be able to track your parcel status online on the relevant couriers website.

If you would like us to track your order, please leave at least 7 working days from the day the order was placed then email us and we will look into it for you. sales@valeblinds.com

On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.

If you have received a product that we have supplied and we have made an error, then Vale Blinds Direct Ltd will arrange carriage, unfortunately if it is a client error, Vale Blinds Direct Ltd will not be liable for transportation cost.

If you have any queries, please contact us at sales@valeblinds.com

We endeavour to offer a friendly and helpful service at all times and hope the above guidelines clarify all delivery and return procedures.

Get in Touch

Telephone: 01949 845399

Email: info@valeblinds.com

Opening Hours:
Mon-Fri 9.00am-5.00pm

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