Delivery Lead Time Information

 

Delivery is FREE of charge if order value is over £75.00 UK Mainland and Northern Ireland (£7.80 for orders under £75.00)

For all deliveries to the Republic of Ireland and the following postcodes, delivery will be £24.50 per order. GY, JE, IM, KW15, KW16, KW17, PO30-PO41, ZE

Please note the lead times below are working days and supplied as a guide only. These may change during the month without notification.

 

VALE NEXT DAY Range

Description	Lead Time	Christmas Cut Offs
VALE NEXT DAY Roof/Skylight Loft Blinds (with Next Day Logo)	NEXT DAY** If ordered before 1pm	Wednesday 18th December
VALE NEXT DAY Skye Roof Blinds	NEXT DAY** If ordered before 1pm	Wednesday 18th December
VALE NEXT DAY Wooden Venetian Blinds	NEXT DAY** If ordered before 9:30am	Friday 13th December
DECORA NEXT DAY Roller Blinds	NEXT DAY** If ordered before 10.30am	Tuesday 10th December

 

** NEXT DAY delivery means Next Working Day (Monday to Friday deliveries ONLY)

For orders received after these cut off times orders will be dispatched the next working day

Please allow and extra 2-3 days for NEXT DAY deliveries to more remote postal addresses and although we endeavour to dispatch all orders on time we cannot be held responsible for delays caused by couriers.

Skylight Blinds

Description	Lead Time	Christmas Cut Off
All Genuine Velux® Blinds and Insect Screens	7-10 Days	Friday 6th December
Genuine Velux® (DKL) Blackout Blinds stock colours in limited sizes: - Light Beige (1085) & White(1025) Not Solar or electric	4 Days	Wednesday 18th December
Genuine Velux® Roman Blinds	20 Days	Monday 2nd December
Genuine Fakro Skylight Blinds	2-3 Days - Stock Items (None Stock 3-4 weeks)	Stock Blinds - Monday 16th December   None Stock - Friday 22nd November
Genuine Roto Skylight Blinds	2-3 weeks	Monday 2nd December
Genuine Keylite Skylight Blinds	7-10 Days	Friday 13th December
Genuine Keylite Solar Blinds	4-5 Weeks	Thursday 5th December
Multi-fit Skylight Blinds	7-10 Days	Monday 9th December
Genuine RoofLITE Skylight Blinds	7-10 Days	Monday 9th December
Genuine Dakstra Skylight Blinds	7-10 Days	Monday 9th December
Genuine Dakea Skylight Blinds	7-10 Days	Monday 9th December
Skyview	7-10 Days	Monday 9th December

VALE Range 

Description	Lead Time	Christmas Cut Off
VALE for Velux	7-10 Days	Friday 13th December
VALE for Fakro	7-10 Days	Friday 13th December
VALE for Roto	7-10 Days	Friday 13th December
VALE for Keylite	7-10 Days	Friday 13th December
VALE for Okpol	7-10 Days	Friday 13th December
VALE for Dakstra	7-10 Days	Friday 13th December
VALE for Jeldwen	7-10 Days	Friday 13th December
VALE for RoofLITE	7-10 Days	Friday 13th December
VALE Skylight Solar Powered Blinds	15 Days	Wednesday 4th December
VALE Standard window Blackout Roller Blinds and Translucent Roller blinds	10-12 Days	Friday 13th December
VALE Childrens Roller Blinds for Standard Windows	10-12 Days	Friday 13th December
VALE Express Wooden Venetian Blinds	12 Days	Wednesday 11th December
VALE INTU	7-10 Days	Wednesday 11th December
VALE Eco Bloc Thermal Blinds	10-15 Days	Monday 9th December
VALE Flat Roof Blinds	2-4 Weeks	Monday 9th December
VALE Tri-Shade Blinds	9 Days	Wednesday 11th December
VALE Multishade/Duorol Blinds	9 Days	Wednesday 11th December
VALE Roman Blinds	9 Days	Thursday 5th December
VALE Vertical Blinds	7-10 Days	Wednesday 11th December
NeatFit Blinds	7-10 Days	Wednesday 11th December
NOTE – Blinds with special order white side rails	10-15 Days	Monday 9th December

***48 delivery -Monday to Friday deliveries only. Orders placed over a weekend will be process and commence the 48hrs from Monday (excluding Bank Holidays) 

Luxaflex®

The Luxaflex® lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change without notification during the month.

Please be aware that Luxaflex® do not give prior notification of dispatch and delivery dates. For further information please contact us.

Product	Description	Lead Times	Christmas Cut Off - 12pm
Awning		4 Days	13/12/19
Canopies		9 Days	13/12/19
Awnings /Canopies	Covers	5 Days	13/12/19
Duette ® /Plisse	All Models & Controls	18 Days	27/11/19
	PowerView Roof Blinds & Electric	24 Days	25/11/19
Facette ®		12 Days	29/11/19
Rollers	Standard	9 Days	04/12/19
	Electric Operation	15 Days	29/11/129
	Simple Fit	10 Days	04/12/19
	XL Rollers	18 Days	22/11/19
Roman	Everyday Style	4 weeks	18/11/19
	Elegant Living	4 weeks	18/11/19
Silhouette ®		12 Days	29/11/19
Twist ®		17 Days	22/11/19
Metal Venetian	25mm Standard	5 Days	13/12/19
	16mm, 35mm, 50mm & 70mm slats	15 Days	29/11/19
	Simple Fit	12 Days	29/11/19
	Electric/Mono/Front Fix	15 Days	25/11/19
	Variozone/Megaview ®	15 Days	25/11/19
Vertical	Standard	12 Days	25/11/19
	PVC	20 Days	22/11/19
Wood Venetian	Standard	7 Days	29/11/19
	Custom Colour	14 Days	22/11/19
	Electric/Mono Controls	12 Days	22/11/19

* Some Duette fabrics have to be ordered and can take up to an additional 7 days.

Luxaflex® Essentials Collection 

Product	Description	Lead Times	Christmas Cut Off 12pm
Duette®/Pleated	All Models & Controls	18 Days	27/11/19
Metal Venetian	25mm	5 Days	13/12/19
	SimpleFit	12 Days	04/12/19
Multishade		17 Days	24/11/19
Rollers	Standard	9 Days	04/12/19
Vertical		7 Days	06/12/19
Wood Venetian	Standards	7 Days	29/11/19
	With Tapes	4 Days	29/11/19
Wood Weave Blinds		45 Days	06/11/19

All above lead times are approximate and are working days.

Decora

The Decora lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change during the month.

Product	Lead Times	Christmas Cut Off
Roller	7-10 Days	Monday 9th December
Metal Venetian	7-10 Days	Monday 9th December
Vertical	7-10 Days	Monday 9th December
Wood Venetian	7-10 Days -	Monday 9th December

Timberlux Wood Venetian Blinds

Product	Lead Times	Christmas Cut Off
All Wood Blinds	2-3 weeks	Monday 2nd December

***Please Note these dates can be subject to change depending on demand***

Please also note: all deliveries should be checked and if damaged should be signed for as damaged!

Same Day Dispatch from our VALE range

Next Working Day delivery's are usually made by courier, If an order is placed by 11.00am (Vale Loft Blinds) delivery should be made the next working day, should no one be available the Courier will leave a card stating the time they tried to deliver, a parcel/tracking number, you will then be able to track your parcel status on the relevant courier website.

On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.

All other Genuine Velux® Blinds 7-10 Working Day Delivery

For orders under £75.00 a £7.80 charge will be made and for orders over £75.00 delivery will be made free to most UK postcode addresses via TNT and will take 7-10 working days.

You can, if you wish, have the blinds delivered to a work address, please give these details at the time of the order. A full correct postcode is essential.

Orders placed on a Friday after 3.30pm will be delivered approximately 7-10 Days from the following Monday Deliveries are not made on a Saturday Sunday or Bank/Public Holidays. Please take that into account when placing your order.

We cannot deliver to a PO Box.

If, for any reason, you decide that you wish to return the Velux® blinds or change any information on your order please contact us as soon as possible, please note that we will raise a charge of £14.95 to cover our costs in arranging collection. This charge will apply in all instances unless the blinds that you receive are different to those ordered or are damaged/faulty upon receipt.

All blinds will be delivered by a courier, should no one be available the courier will leave a card stating the time they tried to deliver and a parcel/tracking number, you will them be able to track your parcel status online on the relevant couriers website.

If you would like us to track your order, please leave at least 7 working days from the day the order was placed then email us and we will look into it for you. sales@valeblinds.com

All customers outside of UK mainland including The Republic of Ireland : - If you wish to return a product please contact us First.

On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.

If you have received a product that we have supplied and we have made an error then Vale Blinds Direct Ltd will arrange carriage, unfortunately if it is a client error Vale Blinds Direct Ltd will not be liable for transportation cost.

If you have any queries, please contact us at sales@valeblinds.com

We endeavor to offer a friendly and helpful service at all times and hope the above guidelines clarify all delivery and return procedures.