(The below are the pre-Covid 19 estimated lead times. All lead times are currently subject to change and delays may be incurred)
Delivery is FREE of charge if order value is over £149.00 UK Mainland and Northern Ireland (£7.80 for orders under £149.00)
For all deliveries to the following postcodes, delivery will be £24.50 per order. GY, JE, IM, KW15, KW16, KW17, PO30-PO41, ZE
Please note the lead times below are working days and supplied as a guide only. These may change during the month without notification.
VALE NEXT DAY Range
Description | Lead Time |
---|---|
VALE NEXT DAY Roof/Skylight Loft Blinds (with Next Day Logo) |
NEXT DAY** If ordered before 11am Monday to Friday Currently 3-4 working days |
VALE NEXT DAY Skye Roof Blinds |
NEXT DAY** If ordered before 1pm Currently 3-4 working days |
Styleline NEXT DAY Wooden Venetian Blinds |
NEXT DAY** If ordered before 9:30am Currently 10 days |
DECORA NEXT DAY Roller Blinds |
NEXT DAY** If ordered before 10.30am Currently 10-15 working days |
** NEXT DAY delivery means Next Working Day (Monday to Friday deliveries ONLY)
For orders received after these cut off times orders will be dispatched the next working day
Please allow and extra 2-3 days for NEXT DAY deliveries to more remote postal addresses and although we endeavour to dispatch all orders on time we cannot be held responsible for delays caused by couriers.
Description | Lead Time |
---|---|
All Genuine Velux® Blinds and Insect Screens |
7-10 Days |
Genuine Velux® (DKL) Blackout Blinds stock colours in limited sizes: - Light Beige (1085) & White(1025) Not Solar or electric |
4 Days |
Genuine Velux® Electric or Solar powered blinds |
10 Days |
Genuine Velux® Roman Blinds |
20 Days |
Genuine Fakro Skylight Blinds |
2-3 Days - Stock Items (None Stock 3-4 weeks) |
Genuine Roto Skylight Blinds |
T.B.C |
Genuine Keylite Skylight Blinds |
Aluminium Frames 7-10 Working Days White Frames 10-15 Working Days |
Genuine Keylite Solar Blinds |
10-15 Working Days |
Multi-fit Skylight Blinds |
15-20 Days |
Genuine RoofLITE Skylight Blinds |
15-20 Days |
Genuine Dakstra Skylight Blinds |
15-20 Days |
Genuine Dakea Skylight Blinds |
15-20 Days |
Skyview |
15-20 Days |
Description | Lead Time |
---|---|
VALE for Velux |
7-10 Days |
VALE for Fakro |
7-10 Days |
VALE for Roto |
7-10 Days |
VALE for Keylite |
7-10 Days |
VALE for Okpol |
7-10 Days |
VALE for Dakstra |
7-10 Days |
VALE for Jeldwen |
7-10 Days |
VALE for RoofLITE |
7-10 Days |
VALE Skylight Solar Powered Blinds |
10-15 Days |
VALE Standard window Blackout Roller Blinds and Translucent Roller blinds |
7-10 Days |
VALE Children's Roller Blinds for Standard Windows |
10-12 Days |
VALE INTU |
7-10 Days |
VALE Eco Bloc & Bloc XL Thermal Blinds |
10-15 Days |
VALE Flat Roof Roller Blinds |
10-15 Days |
VALE Flat Roof Honeycomb Blinds |
25 Days |
VALE Flat Roof Premium Honeycomb Blinds |
3 Weeks |
VALE Tri-Shade Blinds |
14 Days |
VALE Allusion Blinds |
10-15 Days |
VALE Multishade/Duorol Blinds |
14 Days |
VALE One Touch Roller Blinds |
7-10 Days |
VALE Roman Blinds |
3 weeks |
VALE Honeycomb Blinds |
3 Weeks |
VALE Premium Duette Blinds |
3 Weeks |
VALE Vertical Blinds |
7-10 Days |
NeatFit Blinds |
7-10 Days |
NOTE – Blinds with special order white side rails |
10-15 Days |
***48 delivery -Monday to Friday deliveries only. Orders placed over a weekend will be process and commence the 48hrs from Monday (excluding Bank Holidays)
The Luxaflex® lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change without notification during the month.
Please be aware that Luxaflex® do not give prior notification of dispatch and delivery dates. For further information please contact us.
Product | Description | Lead Times |
---|---|---|
Awning |
7 Days |
|
Awning Covers |
|
5 Days |
Duette ® /Plisse |
All Models & Controls |
28 Days |
Rollers |
Standard |
19 Days |
XL Rollers |
2-3 Weeks | |
Roman |
Everyday Style |
25 Days |
|
Elegant Living |
25 Days |
Silhouette ® |
15 Days |
|
Twist ® |
16 Days |
|
Metal Venetian |
25mm cord/Literise |
24 Days |
16mm, 35mm, 50mm & 70mm slats |
24 Days |
|
Non Standard & Motorised |
25 Days |
|
Vertical |
Standard |
21 Days |
PVC/Aluminium |
23 Days |
|
Wood Venetian |
Standard |
25 Days |
Custom Colour |
28 Days |
|
Essential Multi Shade |
|
15 Days |
* Some Duette fabrics have to be ordered and can take up to an additional 7 days.
All above lead times are approximate and are working days.
The Decora lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change during the month.
Product | Lead Times |
---|---|
Roller |
7-10 Working Days |
Metal Venetian |
7-10 Working Days |
Vertical |
10-15 Working Days |
Soft Shades |
7-10 Working Days |
Sunwood/Starwood with Tapes Venetian Blinds |
15-20 Working Days |
Sunwood/Starwood No Tapes Venetian Blinds |
15-20 Working Days |
Product | Lead Times |
---|---|
Timberlux Wooden Venetian Blinds |
2-3 weeks |
Styleline Wooden Venetian Blinds |
10 working days |
***Please Note these dates can be subject to change depending on demand***
Please also note: all deliveries should be checked and if damaged should be signed for as damaged!
Next Working Day delivery's are usually made by courier, If an order is placed by 11.00am (Vale Loft Blinds) delivery should be made the next working day, should no one be available the Courier will leave a card stating the time they tried to deliver, a parcel/tracking number, you will then be able to track your parcel status on the relevant courier website.
On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.
You can, if you wish, have the blinds delivered to a work address, please give these details at the time of the order. A full correct postcode is essential.
Orders placed on a Friday after 3.30pm will be delivered approximately 7-10 Days from the following Monday Deliveries are not made on a Saturday Sunday or Bank/Public Holidays. Please take that into account when placing your order.
We cannot deliver to a PO Box.
If, for any reason, you decide that you wish to return the Velux® blinds or change any information on your order please contact us as soon as possible.
All blinds will be delivered by a courier, should no one be available the courier will leave a card stating the time they tried to deliver and a parcel/tracking number, you will them be able to track your parcel status online on the relevant couriers website.
If you would like us to track your order, please leave at least 7 working days from the day the order was placed then email us and we will look into it for you. sales@valeblinds.com
On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.
If you have received a product that we have supplied and we have made an error, then Vale Blinds Direct Ltd will arrange carriage, unfortunately if it is a client error, Vale Blinds Direct Ltd will not be liable for transportation cost.
If you have any queries, please contact us at sales@valeblinds.com
We endeavour to offer a friendly and helpful service at all times and hope the above guidelines clarify all delivery and return procedures.