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IMPORTANT INFORMATION

Delivery Lead Time Information 

 

(The below are the approximate lead times. All lead times are subject to change and delays may be incurred due to high demand and Courier delays. Some products come through customs which may also result in some delays)

 

Delivery is FREE* of charge if order value is over £149.00 UK Mainland and Northern Ireland (£8.95 for orders under £149.00)

*Except for Luxaflex orders, where delivery is £29.99 and Genuine Velux orders, where delivery is currently free. Please note that Luxaflex orders cannot be delivered to the Channel Islands.

*Genuine Duette Blinds and Vale Premium Flat Roof Blinds cannot be delivery to the following areas Northern Ireland, Republic of Ireland, Channel Islands, Isle of Man, Isle of White and the Shetland Islands (delivery can only be made within the UK mainland)

For all deliveries to the following postcodes, delivery will be £24.50 per order. GY, JE, IM, KW15, KW16, KW17, PO30-PO41, ZE

We do not offer delivery to the Republic of Ireland

Please note the lead times below are working days and supplied as a guide only. These may change during the month without notification due to high demand and courier delays.

 

VALE NEXT DAY Range

Description Lead Time
VALE NEXT DAY Roof/Skylight Loft Blinds (with Next Day Logo)

NEXT DAY** If ordered before 11am Monday - Thursday and 10am on Friday

Currently 1-2 working days 

VALE NEXT DAY Skye Roof Blinds

NEXT DAY** If ordered before 1pm

Currently 1-2 working days 

PT FAST TRACK Wooden Venetian Blinds

FAST TRACK** Order before 9:30am for same working day dispatch

 

** NEXT DAY delivery means Next Working Day (Monday to Friday deliveries ONLY)

For orders received after these cut off times orders will be dispatched the next working day

Please allow and extra 2-3 days for NEXT DAY deliveries to more remote postal addresses and although we endeavour to dispatch all orders on time we cannot be held responsible for delays caused by couriers.

Skylight Blinds

Description Lead Time

All Genuine Velux® Manual Blackout, Roller Blinds and Insect Screens

1-2 Weeks 

Genuine Velux® Venetian blinds

2-3 Weeks

Genuine Velux® Accessories 

1-2 Weeks

Genuine Velux® Solar powered blinds

3 Weeks

Genuine Velux® Electric Blinds

3 Weeks

Genuine Velux® Colour by You

3 Weeks

Genuine Fakro Skylight Blinds 

15-20 Days

Genuine Roto Skylight Blinds

T.B.C

Genuine Keylite Skylight Blinds

7-10 Working Days

Genuine Keylite Solar Blinds

20 Working Days

Genuine RoofLITE Skylight Blinds

8-18 Days 

Genuine Dakstra Skylight Blinds

8-18 Days 

Genuine Dakea Skylight Blinds

8-18 Days 

Skyview

8-18 Days 

VALE Range 

Description Lead Time

VALE for Velux

7-10 Days 

VALE for Fakro

7-10 Days 

VALE for Roto

7-10 Days 

VALE for Keylite

7-10 Days 

VALE Skye for Keylite 

3-4 Days

VALE for Optilight

7-10 Days

VALE for Dakstra 

7-10 Days 

VALE for Jeldwen

8-18 Days 

VALE for RoofLITE 

7-10 Days 

VALE Custom Skylight Blinds

15 Days

VALE Skylight Solar Powered Blinds

2-3 Weeks

VALE Standard window Blackout Roller Blinds and Translucent Roller blinds 

7-10 Days         

VALE Large & Extra Large Blackout Roller Blinds and Translucent Roller blinds 

7-10 Days

VALE Children's Roller Blinds for Standard Windows 

10-12 Days 

VALE INTU 

7-10 Days 

VALE Clic Fit

7 Days

VALE Perfect Fit Shutters

7 Days

VALE Perfect Fit Blinds

7-10 Days

VALE Eco Bloc Thermal Blinds

10 Days

VALE Eco Bloc XL Thermal Blinds

10 Days

VALE Flat Roof Roller Blinds 

2-3 Weeks

VALE Flat Roof Honeycomb Blinds 

2-3 Weeks

VALE Flat Roof Premium Honeycomb Blinds

4-5 Weeks (UK Mainland ONLY)

VALE Tri-Shade Blinds 

7 Days 

VALE Allusion Blinds

7-10 Days 

VALE Multishade/Duorol Blinds

7 Days 

VALE One Touch Roller Blinds

7-10 Days 

VALE Roman Blinds

3-4 Weeks

VALE Honeycomb Blinds

7-10 Days

VALE Vertical Blinds

7-10 Days 

VALE Wood Venetian Blinds

7-10 Days

NOTE – Skylight Blinds with special order white side rails

15 Days 

***48 delivery -Monday to Friday deliveries only. Orders placed over a weekend will be process and commence the 48hrs from Monday (excluding Bank Holidays) 

Luxaflex®

The Luxaflex® lead times below are working days from when Luxaflex place the order on their system to dispatch from the factory of manufacture. Please note these are supplied are estimated kead times only and may vary.

Order cancellation/amendments: To minimise production lead times, production of your order may start immediately the order is entered on the system. Please therefore double check all details are correct prior to placing your order as an amendment/cancellation charge may otherwise be applied.

Please be aware that Luxaflex® do not give prior notification of dispatch, tracking details or delivery dates. For further information please drop us an email.

All Luxaflex orders are subject to a £29.99 delivery charge. Unfortunately Luxaflex do not deliver to the Channel Islands

Product Description Lead Times

Awning

 

20 Days 

Awning Covers

 

20 Days 

Duette ® /Plisse

All Models & Controls

20 Days

Rollers

Standard

18 Days

 

XL Rollers

18 Days

Silhouette ®

 

23 Days

Twist ®

 

18 Days

Metal Venetian

25mm

17 Days

 

16mm, 35mm, 50mm & 70mm slats

17 Days

 

Non Standard & Motorised

20 Days

Vertical

Standard

17 Days

 

PVC/Aluminium

25 Days

Wood Venetian

Standard

18 Days 

 

Custom Colour

24 Days

Essential Multi Shade

 

18 Days

* Some Duette fabrics have to be ordered and can take up to an additional 7 days.

All above lead times are approximate and are working days.

Decora

The Decora lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change during the month.

Product Lead Times

Roller

7-10 Working Days 

Metal Venetian

7-10 Working Days 

Vertical

7-10 Working Days 

Soft Shades

7-10 Working Days 

Starwood with Tapes Venetian Blinds

7-10 Working Days 

Starwood No Tapes Venetian Blinds

7-10 Working Days 

Sunwood with Tapes Venetian Blinds

7-10 Working Days

Sunwood No Tapes Venetian Blinds

7-10 Working Days

Other Blinds

Product Lead Times

Timberlux Wooden Venetian Blinds

10-15 working days

PT Wooden Venetian Blinds

10 working days 

Genuine Duette Blinds

3-4 weeks (UK mainland ONLY)

***Please Note these dates can be subject to change depending on demand***

Please also note: all deliveries should be checked and if damaged should be signed for as damaged!

Same Day Dispatch from our VALE range

Next Working Day delivery's are usually made by courier, If an order is placed by 11.00am (Vale Loft Blinds) delivery should be made the next working day, should no one be available the Courier will leave a card stating the time they tried to deliver, a parcel/tracking number, you will then be able to track your parcel status on the relevant courier website.

On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.

All other Genuine Velux® Blinds 7-10 Working Day Delivery

You can, if you wish, have the blinds delivered to a work address, please give these details at the time of the order. A full correct postcode is essential.

Orders placed on a Friday after 3.30pm will be delivered approximately 7-10 Days from the following Monday Deliveries are not made on a Saturday Sunday or Bank/Public Holidays. Please take that into account when placing your order.

We cannot deliver to a PO Box.

If, for any reason, you decide that you wish to return the Velux® blinds or change any information on your order please contact us as soon as possible. 

All blinds will be delivered by a courier, should no one be available the courier will leave a card stating the time they tried to deliver and a parcel/tracking number, you will them be able to track your parcel status online on the relevant couriers website.

If you would like us to track your order, please leave at least 7 working days from the day the order was placed then email us and we will look into it for you. sales@valeblinds.com

On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.

If you have received a product that we have supplied and we have made an error, then Vale Blinds Direct Ltd will arrange carriage, unfortunately if it is a client error, Vale Blinds Direct Ltd will not be liable for transportation cost.

If you have any queries, please contact us at sales@valeblinds.com

We endeavour to offer a friendly and helpful service at all times and hope the above guidelines clarify all delivery and return procedures.

Get in Touch

Telephone: 01949 845399

Email: info@valeblinds.com

Opening Hours:
Mon-Fri 9.00am-5.00pm

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Where affordability never compromises quality

“Where affordability never compromises quality”

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