(The below are the approximate lead times. All lead times are subject to change and delays may be incurred due to high demand and Courier delays. Some products come through customs which may also result in some delays)
Delivery is FREE* of charge if order value is over £149.00 UK Mainland and Northern Ireland (£8.95 for orders under £149.00)
*Except for Luxaflex orders, where delivery is £29.99 and Genuine Velux orders, where delivery is currently free. Please note that Luxaflex orders cannot be delivered to the Channel Islands.
*Genuine Duette Blinds and Vale Premium Flat Roof Blinds cannot be delivery to the following areas Northern Ireland, Republic of Ireland, Channel Islands, Isle of Man, Isle of White and the Shetland Islands (delivery can only be made within the UK mainland)
For all deliveries to the following postcodes, delivery will be £24.50 per order. GY, JE, IM, KW15, KW16, KW17, PO30-PO41, ZE
We do not offer delivery to the Republic of Ireland
Please note the lead times below are working days and supplied as a guide only. These may change during the month without notification due to high demand and courier delays.
VALE NEXT DAY Range
Description | Lead Time |
---|---|
VALE NEXT DAY Roof/Skylight Loft Blinds (with Next Day Logo) |
NEXT DAY** If ordered before 11am Monday - Thursday and 10am on Friday Currently 1-2 working days |
VALE NEXT DAY Skye Roof Blinds |
NEXT DAY** If ordered before 1pm Currently 1-2 working days |
PT FAST TRACK Wooden Venetian Blinds |
FAST TRACK** Order before 9:30am for same working day dispatch |
** NEXT DAY delivery means Next Working Day (Monday to Friday deliveries ONLY)
For orders received after these cut off times orders will be dispatched the next working day
Please allow and extra 2-3 days for NEXT DAY deliveries to more remote postal addresses and although we endeavour to dispatch all orders on time we cannot be held responsible for delays caused by couriers.
Description | Lead Time |
---|---|
All Genuine Velux® Manual Blackout, Roller Blinds and Insect Screens (some fabrics and more unusual window codes may take longer) |
1-2 Weeks |
Genuine Velux® Venetian blinds |
2-3 Weeks |
Genuine Velux® Accessories |
1-2 Weeks |
Genuine Velux® Solar powered blinds |
3 Weeks |
Genuine Velux® Electric Blinds |
3 Weeks |
Genuine Velux® Colour by You |
3 Weeks |
Genuine Fakro Skylight Blinds |
15-20 Days |
Genuine Roto Skylight Blinds |
T.B.C |
Genuine Keylite Skylight Blinds |
7-10 Working Days |
Genuine Keylite Solar Blinds |
20 Working Days |
Genuine RoofLITE Skylight Blinds |
8-18 Days |
Genuine Dakstra Skylight Blinds |
8-18 Days |
Genuine Dakea Skylight Blinds |
8-18 Days |
Skyview |
8-18 Days |
Description | Lead Time |
---|---|
VALE for Velux |
7-10 Days |
VALE for Fakro |
7-10 Days |
VALE for Roto |
7-10 Days |
VALE for Keylite |
7-10 Days |
VALE Skye for Keylite |
3-4 Days |
VALE for Optilight |
7-10 Days |
VALE for Dakstra |
7-10 Days |
VALE for Jeldwen |
8-18 Days |
VALE for RoofLITE |
7-10 Days |
VALE Custom Skylight Blinds |
15 Days |
VALE Skylight Solar Powered Blinds |
10-15 Days |
VALE Standard window Blackout Roller Blinds and Translucent Roller blinds |
7-10 Days |
VALE Large & Extra Large Blackout Roller Blinds and Translucent Roller blinds |
7-10 Days |
VALE Children's Roller Blinds for Standard Windows |
10-12 Days |
VALE INTU |
7-10 Days |
VALE Clic Fit |
7 Days |
VALE Perfect Fit Shutters |
7 Days |
VALE Perfect Fit Blinds |
7-10 Days |
VALE Eco Bloc Thermal Blinds |
15-20 Days |
VALE Eco Bloc XL Thermal Blinds |
15-20 Days |
VALE Flat Roof Roller Blinds |
15-22 Days |
VALE Flat Roof Honeycomb Blinds |
2-3 Weeks |
VALE Flat Roof Premium Honeycomb Blinds |
4-5 Weeks (UK Mainland ONLY) |
VALE Tri-Shade Blinds |
7 Days |
VALE Allusion Blinds |
7-10 Days |
VALE Multishade/Duorol Blinds |
7 Days |
VALE One Touch Roller Blinds |
7-10 Days |
VALE Roman Blinds |
3-4 Weeks |
VALE Honeycomb Blinds |
7-10 Days |
VALE Vertical Blinds |
7-10 Days |
VALE Wood Venetian Blinds |
7-10 Days |
NOTE – Skylight Blinds with special order white side rails |
15 Days |
***48 delivery -Monday to Friday deliveries only. Orders placed over a weekend will be process and commence the 48hrs from Monday (excluding Bank Holidays)
The Luxaflex® lead times below are working days from when Luxaflex place the order on their system to dispatch from the factory of manufacture. Please note these are supplied are estimated kead times only and may vary.
Order cancellation/amendments: To minimise production lead times, production of your order may start immediately the order is entered on the system. Please therefore double check all details are correct prior to placing your order as an amendment/cancellation charge may otherwise be applied.
Please be aware that Luxaflex® do not give prior notification of dispatch, tracking details or delivery dates. For further information please drop us an email.
All Luxaflex orders are subject to a £29.99 delivery charge. Unfortunately Luxaflex do not deliver to the Channel Islands
Product | Description | Lead Times |
---|---|---|
Awning |
20 Days |
|
Awning Covers |
|
20 Days |
Duette ® /Plisse |
All Models & Controls |
17 Days |
Rollers |
Standard |
17 Days |
XL Rollers |
17 Days | |
Silhouette ® |
21 Days |
|
Twist ® |
17 Days |
|
Metal Venetian |
25mm |
16 Days |
16mm, 35mm, 50mm & 70mm slats |
16 Days |
|
Non Standard & Motorised |
20 Days |
|
Vertical |
Standard |
16 Days |
PVC/Aluminium |
25 Days |
|
Wood Venetian |
Standard |
17 Days |
Essential Multi Shade |
|
17 Days |
* Some Duette fabrics have to be ordered and can take up to an additional 7 days.
All above lead times are approximate and are working days.
The Decora lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change during the month.
Product | Lead Times |
---|---|
Roller |
7-10 Working Days |
Metal Venetian |
7-10 Working Days |
Vertical |
7-10 Working Days |
Soft Shades |
7-10 Working Days |
Softcell Blinds |
7-10 Working Days |
Starwood with Tapes Venetian Blinds |
7-10 Working Days |
Starwood No Tapes Venetian Blinds |
7-10 Working Days |
Sunwood with Tapes Venetian Blinds |
7-10 Working Days |
Sunwood No Tapes Venetian Blinds |
7-10 Working Days |
Product | Lead Times |
---|---|
Timberlux Wooden Venetian Blinds |
10-15 working days |
PT Wooden Venetian Blinds |
10 working days |
Genuine Duette Blinds |
3-4 weeks (UK mainland ONLY) |
***Please Note these dates can be subject to change depending on demand***
Please also note: all deliveries should be checked and if damaged should be signed for as damaged!
Next Working Day delivery's are usually made by courier, If an order is placed by 11.00am (Vale Loft Blinds) delivery should be made the next working day, should no one be available the Courier will leave a card stating the time they tried to deliver, a parcel/tracking number, you will then be able to track your parcel status on the relevant courier website.
On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.
You can, if you wish, have the blinds delivered to a work address, please give these details at the time of the order. A full correct postcode is essential.
Orders placed on a Friday after 3.30pm will be delivered approximately 7-10 Days from the following Monday Deliveries are not made on a Saturday Sunday or Bank/Public Holidays. Please take that into account when placing your order.
We cannot deliver to a PO Box.
If, for any reason, you decide that you wish to return the Velux® blinds or change any information on your order please contact us as soon as possible.
All blinds will be delivered by a courier, should no one be available the courier will leave a card stating the time they tried to deliver and a parcel/tracking number, you will them be able to track your parcel status online on the relevant couriers website.
If you would like us to track your order, please leave at least 7 working days from the day the order was placed then email us and we will look into it for you. sales@valeblinds.com
On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.
If you have received a product that we have supplied and we have made an error, then Vale Blinds Direct Ltd will arrange carriage, unfortunately if it is a client error, Vale Blinds Direct Ltd will not be liable for transportation cost.
If you have any queries, please contact us at sales@valeblinds.com
We endeavour to offer a friendly and helpful service at all times and hope the above guidelines clarify all delivery and return procedures.