IMPORTANT INFORMATION

Delivery Lead Time Information 

Please see normal estimated lead times and Xmas Cut Off dates below.

Orders placed after the Xmas Cut Off dates will not be manufactured until the new year.

(The below are the pre-Covid 19 estimated lead times. All lead times are currently subject to change and delays may be incurred)

Delivery is FREE of charge if order value is over £149.00 UK Mainland and Northern Ireland (£7.80 for orders under £149.00)

For all deliveries to the Republic of Ireland and the following postcodes, delivery will be £24.50 per order. GY, JE, IM, KW15, KW16, KW17, PO30-PO41, ZE

Please note the lead times below are working days and supplied as a guide only. These may change during the month without notification.

 

VALE NEXT DAY Range

Description	Lead Time
VALE NEXT DAY Roof/Skylight Loft Blinds (with Next Day Logo)	NEXT DAY** If ordered before 1pm Currently 3-4 working days - XMAS Cut Off 21st Dec - 10am
VALE NEXT DAY Skye Roof Blinds	NEXT DAY** If ordered before 1pm Currently 3-4 working days - XMAS Cut Off 17th Dec
Styleline NEXT DAY Wooden Venetian Blinds	NEXT DAY** If ordered before 9:30am Currently 10 days - XMAS Cut Off 4th Dec
DECORA NEXT DAY Roller Blinds	NEXT DAY** If ordered before 10.30am  Currently 10-15 working days - XMAS Cut Off 20th Nov

 

** NEXT DAY delivery means Next Working Day (Monday to Friday deliveries ONLY)

For orders received after these cut off times orders will be dispatched the next working day

Please allow and extra 2-3 days for NEXT DAY deliveries to more remote postal addresses and although we endeavour to dispatch all orders on time we cannot be held responsible for delays caused by couriers.

Skylight Blinds

Description	Lead Time
All Genuine Velux® Blinds and Insect Screens	7-10 Days - XMAS Cut Off 10th Dec
Genuine Velux® (DKL) Blackout Blinds stock colours in limited sizes: - Light Beige (1085) & White(1025) Not Solar or electric	4 Days - XMAS Cut Off 10th Dec
Genuine Velux® Electric or Solar powered blinds	10 Days - XMAS Cut Off 2nd Dec
Genuine Velux® Roman Blinds	20 Days - XMAS Cut Off 1st Dec
Genuine Fakro Skylight Blinds	2-3 Days - Stock Items - XMAS Cut Off 14th Dec (None Stock 3-4 weeks) - XMAS Cut Off 10th November
Genuine Roto Skylight Blinds	T.B.C
Genuine Keylite Skylight Blinds	Aluminium Frames OOS date TBC - XMAS Cut Off 15th Dec White Frames  10-15 Days
Genuine Keylite Solar Blinds	3-4 Weeks - XMAS Cut Off 30th Nov
Multi-fit Skylight Blinds	7-10 Days - XMAS Cut Off 14th Dec
Genuine RoofLITE Skylight Blinds	7-10 Days - XMAS Cut Off 14th Dec
Genuine Dakstra Skylight Blinds	7-10 Days - XMAS Cut Off 14th Dec
Genuine Dakea Skylight Blinds	7-10 Days - XMAS Cut Off 14th Dec
Skyview	7-10 Days - XMAS Cut Off 14th Dec

VALE Range 

Description	Lead Time
VALE for Velux	7-10 Days - XMAS Cut Off 16th Dec
VALE for Fakro	7-10 Days - XMAS Cut Off 16th Dec
VALE for Roto	7-10 Days - XMAS Cut Off 16th Dec
VALE for Keylite	7-10 Days - XMAS Cut Off 16th Dec
VALE for Okpol	7-10 Days - XMAS Cut Off 16th Dec
VALE for Dakstra	7-10 Days - XMAS Cut Off 16th Dec
VALE for Jeldwen	7-10 Days - XMAS Cut Off 14th Dec
VALE for RoofLITE	7-10 Days - XMAS Cut Off 16th Dec
VALE Skylight Solar Powered Blinds	15 Days - XMAS Cut Off 27th Nov
VALE Standard window Blackout Roller Blinds and Translucent Roller blinds	10-12 Days - XMAS Cut Off 14th Dec
VALE Children's Roller Blinds for Standard Windows	10-12 Days - XMAS Cut Off 14th Dec
VALE INTU	7-10 Days - XMAS Cut Off 1st Dec
VALE Eco Bloc & Bloc XL Thermal Blinds	10-15 Days - XMAS Cut Off 11th Dec
VALE Flat Roof Roller Blinds	10-15 Days - XMAS Cut Off 11th Dec
VALE Flat Roof Honeycomb Blinds	25 Days - XMAS Cut Off 13th Nov
VALE Flat Roof Premium Honeycomb Blinds	3 Weeks -  XMAS Cut Off 19th Nov
VALE Tri-Shade Blinds	14 Days - XMAS Cut Off 1st Dec
VALE Allusion Blinds	10-15 Days -  XMAS Cut Off 2nd Dec
VALE Multishade/Duorol Blinds	14 Days - XMAS Cut Off 1st Dec
VALE One Touch Roller Blinds	7-10 Days - XMAS Cut Off 1st Dec
VALE Roman Blinds	3 weeks - XMAS Cut Off 20th Nov
VALE Honeycomb Blinds	3 Weeks - XMAS Cut Off 20th Nov
VALE Premium Duette Blinds	3 Weeks - XMAS Cut Off 19th Nov
VALE Vertical Blinds	7-10 Days - XMAS Cut Off 1st Dec
NeatFit Blinds	7-10 Days - XMAS Cut Off 27th Nov
NOTE – Blinds with special order white side rails	10-15 Days

***48 delivery -Monday to Friday deliveries only. Orders placed over a weekend will be process and commence the 48hrs from Monday (excluding Bank Holidays) 

Luxaflex®

The Luxaflex® lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change without notification during the month.

Please be aware that Luxaflex® do not give prior notification of dispatch and delivery dates. For further information please contact us.

Product	Description	Lead Times
Awning		16 Days - XMAS Cut Off 14th Dec
Awning Covers		16 Days - XMAS Cut Off 14th Dec
Duette ® /Plisse	All Models & Controls	28 Days - XMAS Cut Off 4th Nov
	PowerView Roof Blinds & Electric	28 Days - XMAS Cut Off 4th Nov
Rollers	Standard	15 Days - XMAS Cut Off 30th Nov
	Electric Operation	15 Days - XMAS Cut Off 23rd Nov
	Simple Fit	20-22 Days - XMAS Cut Off 23rd Nov
	XL Rollers	15 Days - XMAS Cut Off 20th Nov
Roman	Everyday Style	20 Days - XMAS Cut Off 20th Nov
	Elegant Living	25 Days - XMAS Cut Off 20th Nov
Silhouette ®		15 Days - XMAS Cut Off 30th Nov
Twist ®		15 Days - XMAS Cut Off 23rd Nov
Metal Venetian	25mm cord/Literise	12-14 Days - XMAS Cut Off 18th Nov
	16mm, 35mm, 50mm & 70mm slats	15-20 Days - XMAS Cut Off 20th Nov
	Simple Fit/TruFit	20-22 Days - XMAS Cut Off 20th Nov
	Electric/Mono/Front Fix	15-20 Days - XMAS Cut Off 20th Nov
	Variozone/Megaview ®	30 Days - XMAS Cut Off 20th Nov
Vertical	Standard	12 Days - XMAS Cut Off 30th Nov
	PVC/Aluminium	20 Days - XMAS Cut Off 23rd Nov
Wood Venetian	Standard	15-18 Days - XMAS Cut Off 18th Nov
	Custom Colour	20 Days - XMAS Cut Off 18th Nov
	Electric/Mono Controls	24 Days - XMAS Cut Off 20th Nov
Essential Multi Shade		15 Days - XMAS Cut Off 23rd Nov
Wood Weave/Pinoleum		45 Days - XMAS Cut Off 16th Oct

* Some Duette fabrics have to be ordered and can take up to an additional 7 days.

All above lead times are approximate and are working days.

Decora

The Decora lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change during the month.

Product	Lead Times
Roller	7-10 Working Days - XMAS Cut Off 7th Dec
Metal Venetian	15 Working Days - XMAS Cut Off 20th Nov
Vertical	7-10 Working Days - XMAS Cut Off 7th Dec
Soft Shades	2-3 weeks - XMAS Cut Off 20th Nov
Wood Venetian - Sunwood/StarWood	15 Working Days - XMAS Cut Off 20th Nov

Other Wood Venetian Blinds

Product	Lead Times
Timberlux Wooden Venetian Blinds	2-3 weeks - XMAS Cut Off 20th Nov
Styleline Wooden Venetian Blinds	10 working days - XMAS Cut Off 4th Dec

***Please Note these dates can be subject to change depending on demand***

Please also note: all deliveries should be checked and if damaged should be signed for as damaged!

Same Day Dispatch from our VALE range

Next Working Day delivery's are usually made by courier, If an order is placed by 11.00am (Vale Loft Blinds) delivery should be made the next working day, should no one be available the Courier will leave a card stating the time they tried to deliver, a parcel/tracking number, you will then be able to track your parcel status on the relevant courier website.

On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.

All other Genuine Velux® Blinds 7-10 Working Day Delivery

You can, if you wish, have the blinds delivered to a work address, please give these details at the time of the order. A full correct postcode is essential.

Orders placed on a Friday after 3.30pm will be delivered approximately 7-10 Days from the following Monday Deliveries are not made on a Saturday Sunday or Bank/Public Holidays. Please take that into account when placing your order.

We cannot deliver to a PO Box.

If, for any reason, you decide that you wish to return the Velux® blinds or change any information on your order please contact us as soon as possible. 

All blinds will be delivered by a courier, should no one be available the courier will leave a card stating the time they tried to deliver and a parcel/tracking number, you will them be able to track your parcel status online on the relevant couriers website.

If you would like us to track your order, please leave at least 7 working days from the day the order was placed then email us and we will look into it for you. sales@valeblinds.com

All customers outside of UK mainland including The Republic of Ireland : - If you wish to return a product please contact us First.

On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.

If you have received a product that we have supplied and we have made an error, then Vale Blinds Direct Ltd will arrange carriage, unfortunately if it is a client error, Vale Blinds Direct Ltd will not be liable for transportation cost.

If you have any queries, please contact us at sales@valeblinds.com

We endeavour to offer a friendly and helpful service at all times and hope the above guidelines clarify all delivery and return procedures.