Delivery Lead Time Information

BANK HOLIDAY

We will be closed on Monday 28th May. All Next Day orders received after the cut off times on Friday 25th May will not be dispatched until Tuesday 29th May

 

Delivery is FREE of charge if order value is over £75.00 UK Mainland and Northern Ireland (£7.80 for orders under £75.00)

 

For all deliveries to the Republic of Ireland and the following postcodes, delivery will be £24.50 per order. GY, JE, IM, KW15, KW16, KW17, PO30-PO41, ZE

 

Please note the lead times below are working days and supplied as a guide only. These may change during the month without notification.

 

VALE NEXT DAY Range

 

DescriptionLead Time
VALE NEXT DAY Roof/Skylight Loft Blinds (with Next Day Logo) NEXT DAY** If ordered before 1pm 

VALE NEXT DAY Skye Roof Blinds

NEXT DAY** If ordered before 1pm 

VALE NEXT DAY Wooden Venetian Blinds

NEXT DAY** If ordered before 9:30am 

  

** NEXT DAY delivery means Next Working Day (Monday to Friday deliveries ONLY)

For orders received after these cut off times orders will be dispatched the next working day

Please allow and extra 2-3 days for NEXT DAY deliveries to more remote postal addresses 

 

Skylight Blinds

DescriptionLead Time

All Genuine Velux® Blinds and Insect Screens

7-10 Days

Genuine Velux® (DKL) Blackout Blinds stock colours in limited sizes: - Light Beige (1085) & White(1025) Not Solar or electric

4 Days

Genuine Velux® Roman Blinds 

20 Days

Genuine Fakro Skylight Blinds 

2-3 Days - Stock Items

(None Stock 3-4 weeks)

Genuine Roto Skylight Blinds

2-3 weeks

Genuine Keylite Skylight Blinds

7-10 Days 

Genuine Keylite Solar Blinds

4-5 Weeks 

Multi-fit Skylight Blinds 

7-10 Days 

Genuine RoofLITE Skylight Blinds

7-10 Days 

Genuine Dakstra Skylight Blinds

7-10 Days 

Genuine Dakea Skylight Blinds

7-10 Days 

Skyview

7-10 Days

 

VALE Range 

DescriptionLead Time

VALE for Velux

7-10 Days 

VALE for Fakro

7-10 Days 

VALE for Roto

7-10 Days 

VALE for Keylite

7-10 Days 

VALE for Okpol

7-10 Days 

VALE for Dakstra 

7-10 Days 

VALE for Jeldwen

7-10 Days 

VALE for RoofLITE 

7-10 Days 

VALE  Skylight Solar Powered Blinds

15 Days 

VALE Standard window Blackout Roller Blinds and Translucent Roller blinds 

10-12 Days

VALE Childrens Roller Blinds for Standard Windows 

10-12 Days 

VALE Express Wooden Venetian Blinds 

12 Days

VALE INTU 

7-10 Days 

VALE Eco Bloc Thermal Blinds

10-15 Days 

VALE Flat Roof Blinds 

3-4 Weeks 

VALE Tri-Shade Blinds 

9 Days 

VALE Multishade/Duorol Blinds

9 Days 

VALE Roman Blinds

9 Days 

NOTE – Blinds with special order white side rails

10-15 Days

 

***48 delivery -Monday to Friday deliveries only. Orders placed over a weekend will be process and commence the 48hrs from Monday (excluding Bank Holidays) 

 

Luxaflex®   

The Luxaflex® lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change without notification during the month.

Please be aware that Luxaflex® do not give prior notification of dispatch and delivery dates. For further information please contact us.

 

ProductDescriptionLead Times

Awning

 

8 Days 

Canopies

 

9 Days

Awnings /Canopies

Covers

9 Days 

Duette ® /Plisse

All Models & Controls

13 Days

Facette ®

 

12 Days

Rollers

Standard

9+ Days 

 

Electric Operation

12 Days 

 

Simple Fit

12 Days

 

XL Rollers

20 Days 

Silhouette ®

 

12 Days 

Twist ®

 

15 Days 

Metal Venetian

25mm Standard

6 Days 

 

16mm, 35mm, 50mm & 70mm slats

15 Days 

 

Simple Fit

14 Days

 

Electric/Mono/Front Fix

15 Days 

 

Variozone/Megaview ®

15 Days

Vertical

Standard

12 Days 

 

PVC

20 Days

Wood Venetian

Standard

6 Days 

 

Custom Colour

14 Days 

 

Electric/Mono Controls

12 Days 

Sunway Wood Weave

 

30 Days

 

* Some Duette fabrics have to be ordered and can take up to an additional 7 days.

 

Luxaflex® Essentials Collection 

ProductDescriptionLead Times

Duette®/Pleated

All Models & Controls

13 Days 

Metal Venetian

25mm

6 Days 

 

16mm, 35mm & 50mm

15 Days

 

 SimpleFit

14 Days

Multishade

 

15 Days 

Rollers

Standard

8 Days

 

Themes

14 Days

Roman  

14 Days 

Vertical  

16 Days 

Wood Venetian

Standards 8 Days 

 

With Tapes 9 Days

All above lead times are approximate and are working days.

 

Decora

The Decora lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change during the month.

ProductLead Times

Roller

7-10 Days

Metal Venetian

7-10 Days 

Vertical

7-10 Days 

Wood Venetian

7-10 Days 

***Please Note these dates can be subject to change depending on demand***

Please also note: all deliveries should be checked and if damaged should be signed for as damaged!

Same Day Dispatch from our VALE range

Next Working Day delivery's are usually made by courier, If an order is placed by 11.00am (Vale Loft Blinds) delivery should be made the next working day, should no one be available the Courier will leave a card stating the time they tried to deliver, a parcel/tracking number, you will then be able to track your parcel status on the relevant courier website.

On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.

 

All other Genuine Velux® Blinds 7-10 Working Day Delivery

For orders under £75.00 a £7.80 charge will be made and for orders over £75.00 delivery will be made free to most UK postcode addresses via TNT and will take 7-10 working days.

You can, if you wish, have the blinds delivered to a work address, please give these details at the time of the order. A full correct postcode is essential.

Orders placed on a Friday after 3.30pm will be delivered approximately 7-10 Days from the following Monday Deliveries are not made on a Saturday Sunday or Bank/Public Holidays. Please take that into account when placing your order.

We cannot deliver to a PO Box.

If, for any reason, you decide that you wish to return the Velux® blinds or change any information on your order please contact us as soon as possible, please note that we will raise a charge of £14.95 to cover our costs in arranging collection. This charge will apply in all instances unless the blinds that you receive are different to those ordered or are damaged/faulty upon receipt.

All blinds will be delivered by a courier, should no one be available the courier will leave a card stating the time they tried to deliver and a parcel/tracking number, you will them be able to track your parcel status online on the relevant couriers website.

If you would like us to track your order, please leave at least 7 working days from the day the order was placed then email us and we will look into it for you. sales@valeblinds.com

All customers outside of UK mainland including The Republic of Ireland : - If you wish to return a product please contact us First.

On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.

If you have received a product that we have supplied and we have made an error then Vale Blinds Direct Ltd will arrange carriage, unfortunately if it is a client error Vale Blinds Direct Ltd will not be liable for transportation cost.

If you have any queries, please contact us at sales@valeblinds.com

We endeavor to offer a friendly and helpful service at all times and hope the above guidelines clarify all delivery and return procedures.