Delivery Lead Time Information

Delivery is FREE of charge if order value is over £75.00 UK Mainland and Northern Ireland (£7.80 for orders under £75.00)

 

For all deliveries to the Republic of Ireland and the following postcodes, delivery will be £24.50 per order. GY, JE, IM, KW15, KW16, KW17, PO30-PO41, ZE

 

Please note the lead times below are working days and supplied as a guide only. These may change during the month without notification.

 

VALE NEXT DAY Range

 

DescriptionLead Time
VALE NEXT DAY Roof/Skylight Loft Blinds (with Next Day Logo) NEXT DAY** If ordered before 1pm

VALE NEXT DAY Skye Roof Blinds

NEXT DAY** If ordered before 1pm - Xmas Cut off 18/12/17

VALE NEXT DAY Wooden Venetian Blinds

NEXT DAY** If ordered before 9:30am

  

** NEXT DAY delivery means Next Working Day (Monday to Friday deliveries ONLY)

For orders received after these cut off times orders will be dispatched the next working day

Please allow and extra 2-3 days for NEXT DAY deliveries to more remote postal addresses 

 

Skylight Blinds

DescriptionLead Time

All Genuine Velux® Blinds and Insect Screens

7-10 Days

Genuine Velux® (DKL) Blackout Blinds stock colours in limited sizes: - Light Beige (1085) & White(1025) Not Solar or electric

4 Days

Genuine Velux® Roman Blinds 

20 Days

Genuine Fakro Skylight Blinds 

2-3 Days

(Unless otherwise advised – None Stock 3-4 weeks)

Genuine Roto Skylight Blinds

10 Days

Genuine Keylite Skylight Blinds

7-10 Days

Genuine Keylite Solar Blinds

4-5 Weeks

Multi-fit Skylight Blinds 

7-10 Days - Xmas Cut off 08/12/17

Genuine RoofLITE Skylight Blinds

7-10 Days - Xmas Cut off 08/12/17

Genuine Dakstra Skylight Blinds

7-10 Days - Xmas Cut off 08/12/17

Genuine Dakea Skylight Blinds

7-10 Days - Xmas Cut off 08/12/17

Skyview

7-10 Days

 

VALE Range 

DescriptionLead Time

VALE for Velux

7-10 Days

VALE for Fakro

7-10 Days

VALE for Roto

7-10 Days

VALE for Keylite

7-10 Days

VALE for Okpol

7-10 Days

VALE for Dakstra 

7-10 Days

VALE for Jeldwen

7-10 Days

VALE for RoofLITE 

7-10 Days

VALE  Skylight Solar Powered Blinds

4-5 Weeks

VALE Standard window Blackout Roller Blinds and Translucent Roller blinds 

10-12 Days

VALE Childrens Roller Blinds for Standard Windows 

10-12 Days

VALE Express Wooden Venetian Blinds 

12 Days

VALE INTU 

7-10 Days

VALE Eco Bloc Thermal Blinds

10-15 Days

VALE Flat Roof Blinds 

3-4 Weeks

VALE Tri-Shade Blinds 

9 Days

VALE Multishade/Duorol Blinds

9 Days

NOTE – Blinds with special order white side rails

10-15 Days

 

***48 delivery -Monday to Friday deliveries only. Orders placed over a weekend will be process and commence the 48hrs from Monday (excluding Bank Holidays) 

 

Luxaflex®   

The Luxaflex® lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change without notification during the month.

Please be aware that Luxaflex® do not give prior notification of dispatch and delivery dates. For further information please contact us.

TO ENSURE YOU RECEIVE YOUR LUXAFLEX® AND LUXAFLEX® ESSENTIALS PRODUCTS BEFORE CHRISTMAS, PLEASE MAKE SURE ALL ORDERS ARE PLACED BEFORE THE XMAS CUT OFF DATES SHOWN BELOW

ANY ORDERS RECEIVED AFTER THE BELOW DATES WILL NOT BE MANUFACTURED AND DELIVERED UNTIL AFTER THE FACTORY OPENS ON 2ND JANUARY 2018 WHEN LEAD TIMES WILL COMMENCE

ProductDescriptionLead Times

Awning

 

5 Days - Xmas Cut off 15/12/17

Canopies

 

9 Days - Xmas Cut off 04/12/17

Awnings /Canopies

Covers

5 Days - Xmas Cut off 15/12/17

Duette ® /Plisse

All Models & Controls

10 Days - Xmas Cut off 08/12/17

Facette ®

 

12 Days - Xmas Cut off 01/12/17

Rollers

Standard

9 Days - Xmas Cut off 08/12/17

 

Electric Operation

12 Days - Xmas Cut off 27/11/17

 

Simple Fit

12 Days - Xmas Cut off 27/11/17

 

XL Rollers

20 Days - Xmas Cut off 27/11/17

Silhouette ®

 

12 Days - Xmas Cut off 01/12/17

Twist ®

 

15 Days - Xmas Cut off 28/11/17

Metal Venetian

25mm Standard

6 Days - Xmas Cut off 13/12/17

 

16mm, 35mm, 50mm & 70mm slats

15 Days - Xmas Cut off 04/12/17

 

Simple Fit

14 Days - Xmas Cut off 04/12/17

 

Electric/Mono/Front Fix

15 Days - Xmas Cut off 04/12/17

 

Variozone/Megaview ®

15 Days - Xmas Cut off 27/11/17

Vertical

Standard

12 Days - Xmas Cut off 30/11/17

 

PVC

20 Days - Xmas Cut off 27/11/17

Wood Venetian

Standard

5 Days - Xmas Cut off 11/12/17

 

Custom Colour

12 Days - Xmas Cut off 27/11/17

 

Electric/Mono Controls

12 Days - Xmas Cut off 04/12/17

Sunway Wood Weave

 

22 Days - Xmas Cut Off 21/11/17

 

* Some Duette fabrics have to be ordered and can take up to an additional 7 days.

 

Luxaflex® Essentials Collection 

ProductDescriptionLead Times

Duette®/Pleated

All Models & Controls

10 Days - Xmas Cut off 08/12/17

Metal Venetian

25mm

6 Days - Xmas Cut off 13/12/17

 

16mm, 35mm & 50mm

15 Days - Xmas Cut off 04/12/17

 

 SimpleFit

14 Days - Xmas Cut off 04/12/17

Multishade

 

15 Days - Xmas Cut off 28/11/17

Rollers

Standard

9 Days - Xmas Cut off 08/12/17

 

Themes

14 Days - Xmas Cut off 04/12/17

Roman  

14 Days - Xmas Cut off 05/12/17

Vertical  

12 Days - Xmas Cut off 28/11/17

Wood Venetian

Standards 6 Days - Xmas Cut off 12/12/17

 

With Tapes 8 Days - Xmas Cut off 11/12/17

All above lead times are approximate and are working days.

 

Decora

The Decora lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change during the month.

ProductLead Times

Roller

7-10 Days - Xmas Cut off 11/12/17

Metal Venetian

7-10 Days - Xmas Cut off 11/12/17

Vertical

7-10 Days - Xmas Cut off 11/12/17

Wood Venetian

7-10 Days - Xmas Cut of 11/12/17

***Please Note these dates can be subject to change depending on demand***

Please also note: all deliveries should be checked and if damaged should be signed for as damaged!

Same Day Dispatch from our VALE range

Next Working Day delivery's are usually made by courier, If an order is placed by 11.00am (Vale Loft Blinds) delivery should be made the next working day, should no one be available the Courier will leave a card stating the time they tried to deliver, a parcel/tracking number, you will then be able to track your parcel status on the relevant courier website.

On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.

 

All other Genuine Velux® Blinds 7-10 Working Day Delivery

For orders under £75.00 a £7.80 charge will be made and for orders over £75.00 delivery will be made free to most UK postcode addresses via TNT and will take 7-10 working days.

You can, if you wish, have the blinds delivered to a work address, please give these details at the time of the order. A full correct postcode is essential.

Orders placed on a Friday after 3.30pm will be delivered approximately 7-10 Days from the following Monday Deliveries are not made on a Saturday Sunday or Bank/Public Holidays. Please take that into account when placing your order.

We cannot deliver to a PO Box.

If, for any reason, you decide that you wish to return the Velux® blinds or change any information on your order please contact us as soon as possible, please note that we will raise a charge of £14.95 to cover our costs in arranging collection. This charge will apply in all instances unless the blinds that you receive are different to those ordered or are damaged/faulty upon receipt.

All blinds will be delivered by a courier, should no one be available the courier will leave a card stating the time they tried to deliver and a parcel/tracking number, you will them be able to track your parcel status online on the relevant couriers website.

If you would like us to track your order, please leave at least 7 working days from the day the order was placed then email us and we will look into it for you. sales@valeblinds.com

All customers outside of UK mainland including The Republic of Ireland : - If you wish to return a product please contact us First.

On orders that contain items with different lead times, delivery will usually be the longest lead time. Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e. Next day products and other products) separate orders must be placed.

If you have received a product that we have supplied and we have made an error then Vale Blinds Direct Ltd will arrange carriage, unfortunately if it is a client error Vale Blinds Direct Ltd will not be liable for transportation cost.

If you have any queries, please contact us at sales@valeblinds.com

We endeavor to offer a friendly and helpful service at all times and hope the above guidelines clarify all delivery and return procedures.